Groupon names top cities for local businesses
NATIONAL — Groupon unveiled its annual Best of Groupon collection, which celebrates local businesses across the country for outstanding service and the popularity of their Groupon campaigns. In recognition of this annual distinction, Groupon analyzed customer satisfaction ratings to determine which places had the friendliest local businesses in the nation.
“Our annual Best of Groupon collection highlights merchants across the nation that have delivered unbeatable service to customers and we’re proud to showcase these great locally owned businesses in our marketplace,” said Aaron Cooper, senior vice president, Groupon.
The top 10 cities with the friendliest local businesses — meaning the highest percentage of merchants with a 90 percent satisfaction rating or higher from customers — are:
1. Providence, R.I.
3. New Orleans
4. Tampa Bay, Fla.
5. Hartford, Conn.
10. Charlotte, N.C.
More than 90% of Groupon merchants in the United States have 20 or fewer employees, and over 30% are the sole proprietor. Best of Groupon merchants span a wide range of geographies and industries, including health and beauty, food and drink, travel and activities-based businesses.